This depends on the intensity with which you use the soles. This depends, for example, on your profession, your age and whether you do sports activities. According to the NIHDI, a pair of arch supports should last 1 to 2 years. To bridge this time without any problems, a check-up every 3 or 6 months is recommended. Any adjustments or repairs are then perfectly possible. In addition, you will find a folder with every pair of arch supports with practical information about maintenance and renewal periods.

Most ready-to-wear shoes have a removable sole. You can replace this with our insoles. When you buy new shoes always take your insoles with you, so you can be sure that they fit.

Shoes with laces or Velcro closure are most suitable, because they can prevent pinching. Also give your toes plenty of room. Choose a shoe with a sturdy sole and a minimum (heel) height of 2 centimetres. Make sure that the shoe also fits your heel well. When in doubt, you can ask the shoe seller for advice.

At the end of the day, it is best to remove your insoles from your shoes so that they can dry and ventilate. Never place your insoles too close to a heat source, such as a stove or radiator. This can cause them to deform and lose their functionality. You can clean plastic insoles with lukewarm water and a neutral soap.

Not every insole is suitable for sports. Sports insoles are made of a softer material. During the measurement, our orthopaedic expert discusses the various options in detail. So please indicate that you would also like sports insoles.

New insoles, just like new shoes, require a break-in time. This takes about 2 to 3 weeks. Try to wear the insoles every day, and one hour more every day, so that your body and feet can gradually get used to them. This prevents muscle pain or sore feet.

After 2 to 3 weeks, your habituation complaints should decrease or disappear. If this is not the case, it is best to check with us again. Our orthopaedic expert will then go through your complaints with you and go through the necessary adjustments.

Insoles may be prescribed by the following medical specialists:

• Specialist in physical medicine and rehabilitation
• Specialist in orthopaedic surgery,
• Specialist in rheumatology,
• Specialist in surgery,
• Specialist in paediatrics,
• Neurology specialist,
• Specialist in neuropsychiatry,
• Specialist in neuropsychiatry and rehabilitation,
• Specialist in functional-professional rehabilitation,
• Doctors who submitted evidence of podiatry qualification before 1 January 1986.

A prescription is valid for 2 months if you have your insoles made for the first time on a doctor’s prescription. With a renewal, the prescription is valid for 6 months.

Up to and including 18 years of age, people are entitled to partial reimbursement from the health insurance fund each year. Afterwards, it’s every 2 years.

Provided you have a valid prescription and are entitled to a refund, you will receive a signed certificate after the tailor-made insoles have been delivered. You bring this together with the prescription to your health insurance fund.